Europe, Middle East, Africa. If the product will not turn off, disconnect the power cord from the outlet, and then connect it. Solution Follow these steps to load paper in the product. Use one of the following methods to clear the jam from the rear of the product. Print a self-test report from the control panel Press and hold the Power button. The Virtual Agent is currently unavailable. The self-test report prints.
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Do not touch the electrical contacts or the ink nozzles.
HP Deskjet cxi Printer| HP® Official Store
desskjet Release the Power button. If the carriage is stuck on the right side of the productmove the carriage to the left side of the product. If the product does not turn on, follow the same steps and try a different wall outlet.
Press the buttons to release the duplexer. Product sold without warranty: Solutions Use the following solutions to resolve the issue.
If you have a duplexer on your product, you hp deskjet cxi not have a rear access door. Before you begin, make sure that the cartridges are compatible with your product. How does HP install software and gather data? Solution and Diagnostic Data Collection.
Remove tape from the cartridge. Clean the paper rollers Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues.
HP Deskjet cxi Printer User Guides | HP® Customer Support
The Power light blinks. Product has been hp deskjet cxi How to print a self-test report Choose one of the following options to print desojet self-test report. Make sure the carriage can move freely Press the Power button to turn on the product. Tell me what you’re looking for and I can help find solutions.
Which product would you like to protect?
Solutions Follow hp deskjet cxi solutions to resolve the issue. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?
Clear the jam through the rear access door Press the Power button to turn off the product. The following sections describe the most common messages that cxj display on the computer in combination with a blinking Resume light. Release the rear access door.
Would you like to view the product details page for the new product? HP Deskjet cxi Printer Choose a different product. Ddeskjet all Deselect all. Wait hp deskjet cxi the carriage is idle and silent before continuing. Solution Follow these steps to replace the tri-color cartridge, and then align the cartridges. Remove and then reinsert the black cartridge Follow these steps to remove and reinsert the black cartridge to make sure that it is seated correctly.
Check the power adapter to hp deskjet cxi sure that the power cord is securely plugged into it. The yellow arrow points to the Black Cartridge Low-ink icon.
The Power light, the Resume light hp deskjet cxi the Cartridge lights blink alternately The following light pattern displays on hp deskjet cxi product control panel:. Solution The yellow arrow on the carriage points to one of five Cartridge Status icons. Europe, Middle East, Africa. Follow these steps to clear any desket paper. Print a self-test report from the control panel Press and hold the Power button.